Council services over Christmas and the New Year

Date: 

Thursday, 8 December, 2022

The majority of our services will operate as normal over the festive period, but there are some changes to take into account Bank Holidays.

You can contact us via our website and via our social media channels (Facebook, Twitter, Nextdoor and Instagram) - these are monitored during normal Town Hall opening hours.

In emergencies, we can be contacted on 01372 732000 - this service operates 24 hours a day, 7 days a week.

Bourne Hall

  • Sunday 25 December (Christmas Day) – Closed
  • Monday 26 December (Boxing Day) - Closed
  • Tuesday 27 December (Bank Holiday) - Closed
  • Wednesday 28 December – Closed
  • Thursday 29 December – 9.30am-5pm
  • Friday 30 December – 9.30am-5pm
  • Saturday 31 December – 9.30am-5pm
  • Sunday 1 January – Closed
  • Monday 2 January (Bank Holiday) – Closed
  • Normal operating hours from Tuesday 3 January

Car parks

  • Hook Road car park
    • Sunday 25 December (Christmas Day) – Closed
    • Monday 26 December (Boxing Day) - Closed
    • Tuesday 27 December (Bank Holiday) - Closed
    • Wednesday 28 December – 6am–11pm
    • Thursday 29 December – 6am–11pm
    • Friday 30 December - 6am–11pm
    • Saturday 31 December - 7am–8pm
    • Sunday 1 January – Closed
    • Monday 2 January (Bank Holiday) – Closed
    • Normal operating hours from Tuesday 3 January
  • All other car parks will remain open during the festive period.

On Christmas Day, parking in all borough council car parks will be free of charge (except Hook Road which will be closed).

Community and Wellbeing Centre, including Wellbeing Daycare+

  • Friday 23 December – Centre closing after lunch
  • Saturday 24 December – Closed
  • Sunday 25 December (Christmas Day) – Closed
  • Monday 26 December (Boxing Day) – Closed
  • Tuesday 27 December (Bank Holiday) – Closed
  • Wednesday 28 December – Closed
  • Thursday 29 December – Normal working hours
  • Friday 30 December – Normal working hours
  • Saturday 31 December - Closed
  • Sunday 1 January – Closed
  • Monday 2 January (Bank Holiday) – Closed
  • Normal operating hours from Tuesday 3 January

Epsom Cemetery, Ashley Road

The cemetery will be open as normal (9am – 4.30pm) for visitors over the Christmas/New Year period.

Harrier Centre

The Harrier Centre will be closed from Friday 23 December 2022 and reopens on Tuesday 3 January 2023.

Meals at home & Shopping Service

  • Sunday 25 December (Christmas Day) – Closed
  • Monday 26 December (Boxing Day) – Closed*
  • Tuesday 27 December (Bank Holiday) – Closed*
  • Wednesday 28 December – Closed*
  • Thursday 29 December – Normal service
  • Friday 30 December - Normal service
  • Saturday 31 December - Closed
  • Sunday 1 January – Closed
  • Monday 2 January (Bank Holiday) – Closed*
  • Normal operating hours from Tuesday 3 January

*Note: Frozen meals and shopping deliveries can be provided in a week in advance for Boxing Day, Tuesday 27 December, Wednesday 28 December and Monday 2 January - these need to be booked in advance.

Nature reserves

Local nature reserves operate normal opening hours across the festive period.

Parks

Parks are open as normal across Christmas and the New Year.

Rubbish and Recycling collections

Changes to the normal collection times over the Christmas and New Year period.

Telecare/Community Alarm

  • Sunday 25 December (Christmas Day) – Closed
  • Monday 26 December (Boxing Day) – Closed*
  • Tuesday 27 December (Bank Holiday) – Closed*
  • Wednesday 28 December – Closed*
  • Thursday 29 December – Normal service
  • Friday 30 December - Normal service
  • Saturday 31 December - Closed
  • Sunday 1 January – Closed
  • Monday 2 January (Bank Holiday) – Closed*
  • Normal operating hours from Tuesday 3 January

*Note: Normal out of hours monitoring/equipment fault service available for Boxing Day, Tuesday 27 December, Wednesday 28 December and Monday 2 January.

Town Hall

  • Sunday 25 December (Christmas Day) – Closed
  • Monday 26 December (Boxing Day) - Closed
  • Tuesday 27 December (Bank Holiday) - Closed
  • Wednesday 28 December – Closed
  • Thursday 29 December – 9am-5pm
  • Friday 30 December - 9am-5pm
  • Saturday 31 December - Closed
  • Sunday 1 January – Closed
  • Monday 2 January (Bank Holiday) – Closed
  • Normal operating hours from Tuesday 3 January

Transport from home

  • Sunday 25 December (Christmas Day) – Closed
  • Monday 26 December (Boxing Day) – Closed
  • Tuesday 27 December (Bank Holiday) – Closed
  • Wednesday 28 December – Closed
  • Thursday 29 December – Normal working hours
  • Friday 30 December - Normal working hours
  • Saturday 31 December - Closed
  • Sunday 1 January – Closed
  • Monday 2 January (Bank Holiday) – Closed
  • Normal operating hours from Tuesday 3 January