Epsom and Ewell Community Safety

Epsom and Ewell is recognised as one on the safest places in Surrey to live, work and study.

The Crime & Disorder Act 1998 requires a number of public agencies operating in the Borough of Epsom and Ewell to identify crime and anti-social behaviour occurring in their area and to devise joint working arrangements to address the negative impact upon the community.

The Epsom and Ewell Community Safety Partnership meets quarterly to discuss community issues affecting the borough and to create a vision for the future. The partnership includes the following partners:

Statutory Partners

  • Surrey Fire & Rescue Service
  • Surrey Police
  • Surrey County Council
  • Kent, Surrey and Sussex Probation Service
  • Surrey Downs Clinical Commissioning Group
  • Epsom & Ewell Borough Council

Non-statutory Partners

  • Office of the Surrey Police & Crime Commissioner
  • Rosebery Housing Association

The Community Safety Partnership have met and agreed the current priorities for the Borough of Epsom and Ewell.

Useful Links

Domestic Abuse - Anyone experiencing domestic abuse or suspects someone else is the subject of domestic abuse can find information on what to do at the https://www.healthysurrey.org.uk/domestic-abuse  

Substance Abuse (including alcohol) - Help is available to those who are directly involved in substance abuse and those are associated with someone who has substance abuse issues at the https://www.healthysurrey.org.uk/drugs-and-alcohol

Anti-Social Behaviour (ASB) - ASB is often challenging to define and resolve but is recognised as a major area of concern to the community. Below is a number of ASB subjects and what action should be taken.

Noise nuisance - Advice is available on our https://www.epsom-ewell.gov.uk/noise-nuisance.

Environmental nuisance - Such as graffiti, fly tipping or abandoned cars should be reported to the council https://www.epsom-ewell.gov.uk/residents/online-forms  

Neighbourhood disputes involves criminal activity – report to Surrey Police on 101 or in an emergency 999.

Neighbourhood disputes involving housing association tenants – contact their housing provider.

Rosebery Housing association - https://www.rosebery.org.uk/

Other Neighbourhood disputes – Report to the council https://epsomewell-self.achieveservice.com/service/Other_general_enquiry

Mediation is a recommended way of resolving neighbourhood disputes. The local mediation service is https://mediationsurrey.org/


How is anti-social behaviour tackled in Surrey?

For information about how anti-social behaviour is tackled in Surrey and how to access the community trigger please visit www.healthysurrey.org.uk/asb

For independent advice on tackling ASB www.asbhelp.co.uk


Community Trigger

The Community Trigger is part of the Anti-Social Behaviour Crime and Policing Act 2014. It gives victims and communities the right to request a review of their anti-social behaviour complaints and brings agencies together to take a joined up, problem solving approach to find a solution.

If a Community Trigger submission meets the defined threshold, a case review will be undertaken by the local Community Safety Partnership (CSP). Agencies will share information, review what action has been taken and decide whether additional actions are possible.


Who can use the Community Trigger?

A victim of Anti-Social Behaviour (ASB) or another person acting on behalf of the victim such as a carer or family member, MP, councillor or professional person.

The victim could be an individual, business or community group.

You can submit a Community Trigger request if:

  • You have reported three times in the last six months separate, but related, anti-social incidents to agencies and the problem persists
  • You are aware that other people in the local community have reported separate, but related, anti-social incidents to agencies in the last six months and the problem persists (the trigger will be started if five or more individuals have made separate, but related reports over a six month period).


You cannot submit a Community Trigger if:

  • The agency/agencies involved have given you a time-frame for actions to be completed and this has not yet expired.
  • The agency/agencies involved have taken action but you are unhappy with the conduct of a particular agency. This should be dealt with through the agency's complaints procedure


Who will deal with my Community Trigger submission?

Your Community Trigger submission will be dealt with by your local Community Safety Partnership which is made up of a number of agencies including:

  • Epsom and Ewell Borough Council
  • Surrey County Council
  • Surrey Police
  • Other agencies or organisation’s determined locally, for example, the housing provider


How to report a Community Trigger

Please complete the community trigger application form. You will need to provide us with details of three separate incidents of ASB that you have reported, or the names of five other people who have reported the same incident, along with your name and contact details.


What happens next when you submit a Community Trigger form?

  1. When a completed community trigger application is received you will receive an acknowledgement receipt of your request for anti-social behaviour case review within three working days.
  2. We will review the information you have provided, to determine whether your case meets the Community Trigger threshold. If it does, the case will be reviewed. This will involve information sharing with the police, housing (inc. relevant social landlords), environmental health, and social care and health providers, depending on the nature of the case.
  3. If your case does not meet the threshold you will be notified within 10 working days of the receipt of your application.
  4. If your case does meet the threshold, a trigger panel with a senior representative for the relevant agencies will then meet to identify an appropriate and proportionate action plan. This will happen within 25 working days of the receipt of your application.
  5. The case review will discuss the issue you raise, review what action has already been taken and consider recommendations for additional action to resolve the problem.
  6. Following the trigger panel meeting you will get a written response detailing the decision of the panel.
  7. If you are unhappy with the decision regarding your community trigger request, it is advised that you contact the Office of the Police and Crime Commissioner.


Community Trigger Applications 2020/2021

Applications for community trigger 4
Number of times thresholds not met 4
Number of case reviews 2
Number of case reviews resulting in recommendations 2