Delays to the delivery of new refuse and recycling containers

Our normal timescale for delivering new refuse and recycling containers is five working days.

We regret that, due to staffing issues, we have recently been experiencing issues reaching that timescale, and deliveries may currently take up to two weeks.

We are working hard to reduce the backlog of deliveries. We apologise for any inconvenience in the meantime, and thank you for your patience.

Recycling

If you would like an additional green recycling bin, glass recycling box or food waste bin please request them using the link to the right. There is no charge for these containers.

Contact us if you would like to subscribe to an additional garden waste recycling bin.

Refuse

Now that we make weekly refuse collections, we allow only one black refuse bin per household. This has a standard size of 140-litres.

If you are a larger household, of ten people or more, you can request an upgrade to a larger, 240-litre black refuse bin. This will be subject to a home visit from one of our recycling team. They will discuss your needs and ensure that recycling services are being fully used.

How long do deliveries take?

We aim to deliver any new or replacement bin within five working days.

Right thing, right bin

It's really important to put the right thing in the right bin. What if the Council can't recycle it?