To keep the borough clean, to the standards of cleanliness as set out in the government's Code of Practice, we currently cleans the following areas daily:
- Major shopping areas
- Local shopping areas
- Village centres
Other areas are cleaned and responded to as set out below:
| High intensity of use | Medium intensity of use | Low intensity of use | Special circumstances | |
| Nature of the area | Areas which, through intense pedestrian and/or vehicular movements, are prone to fluctuations in litter and refuse and require both high levels of monitoring and frequent cleansing |
Areas which, through intense pedestrian and/or vehicular movements, are prone to fluctuations in litter and refuse and require both high levels of monitoring and frequent cleansing |
Areas affected by moderate levels of pedestrian and vehicular activity and therefore less prone to fluctuations in litter and refuse, usually situated outside centres of retail or commercial activity, but used regularly by members of the public |
Types of land where issues of health and safety and reasonableness and practicability are dominant considerations when undertaking environmental maintenance work (includes legislative restrictions for all land types) |
| Maximum response time to restore to grade A standard if it falls below grade B |
1/2 a day This means by 6pm if reported before 1pm or by 1pm the next duty day if reported between 1pm and 6pm on the previous day |
1 day This means by 6pm the following evening |
14 days | 28 days or as soon as reasonably practicable |