Thursday 30 November and Friday 1 December - disruptions to collections
We regret that, due to staff shortages and a vehicle issue, we have had the following disruptions to collections on Thursday 30 November and Friday 1 December:
- Friday 1 December - no garden waste collections (Map of affected route 1. Map of affected route 2): We regret that we will be unable to return to collect your garden waste until your next scheduled collection on Friday 15 December. At that time we will also aim to also collect any excess garden waste that you may have accumulated in the meantime. Please leave any excess garden waste in sacks next to your bin (please do not use sacks that are larger than your bin).
- Thursday 30 November - no garden waste collections (Map of affected route 1. Map of affected route 2): We regret that we will be unable to return to collect your garden waste until your next scheduled collection on Thursday 14 December. At that time we will also aim to also collect any excess garden waste that you may have accumulated in the meantime. Please leave any excess garden waste in sacks next to your bin (please do not use sacks that are larger than your bin).
- Thursday 30 November - no recycling or glass collections on one route (Map of affected route - encompasses Ruxley Lane, Kingston Road, Pams Way, Court Farm Avenue, Bradford Drive and roads around): We regret that we will be unable to return to collect these bins until your next scheduled collection next Thursday 7 December. At that time we will aim to also collect any excess waste of these types that you may have accumulated in the meantime. Please leave any excess waste in sacks next to your bins (please do not use sacks that are larger than your bin).
Please accept our sincere apologies for these disruptions to our services, and our thanks for your patience.
Requesting a new refuse or recycling container
We regret that we are currently experiencing issues with our online container request system. Therefore, if you wish to request delivery or removal of a refuse or recycling container, please email us or call us on 01372 732000. We will reinstate the online system as soon as possible.
Christmas and New Year collections
Details of Christmas and New Year collections.
Quick guides to recycling
