Issues with some service request forms
We are sorry that we have had some problems overnight with some request forms. Here is the latest update:
- The Bulky waste bookings service is now working again. Bulky waste collection service.
- The garden waste 'Become a new customer' and 'Renewal' forms are not working. Garden waste recycling. We are working to bring these back online as soon as possible. In the meantime, if you urgently require to join our garden waste service, please call us on 01372 732000.
Please accept our apologies for any inconvenience caused by these issues.
My Council Services
You can now report issues relating to refuse and recycling collections, such as missed collections, on our residents' portal, My Council Services.
My Council Services already allows residents to report issues, such as fly-tipping, dead animals, graffiti and littering, as well as managing garden waste subscriptions, bulky waste bookings and ordering new bins.
Signing up is simple. We recommend registering for an account, as this will allow us to keep you updated with the progress of your requests. To do so, just access the portal here: My Council Services (please ensure you are using either Chrome, Edge, Safari or Firefox as your browser).
Quick guide to recycling
