Test and Trace Support Payment

From 28 September 2020 there is a legal duty on all UK residents to self-isolate if they test positive for Coronavirus or are identified by NHS Test and Trace as a close contact of someone who has. The government has introduced a scheme to assist those who are told to self-isolate if this impacts on their ability to work and earn a living. If a person qualifies, the payment will be £500.

 

Who can get a test and trace support payment?

There is a standard scheme and a discretionary scheme.

Those who meet all the following conditions can receive a £500 payment from the standard scheme:

  1. You must have been told to stay at home and self-isolate by NHS Test and Trace, either because you have tested positive for coronavirus or you have recently been in close contact with someone who has tested positive
  2. You must be employed or self-employed
  3. You must be unable to work from home and will lose income as a result
  4. You, or a partner who lives with you, must be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit

 

Those who meet all the following conditions can apply for a £500 payment from the discretionary scheme:

  1. You must have been told to stay at home and self-isolate by NHS Test and Trace, either because you have tested positive for coronavirus or you have recently been in close contact with someone who has tested positive
  2. You must be employed or self-employed
  3. You must be unable to work from home and will lose income as a result
  4. You, or a partner who lives with you, must not be currently receiving Universal Credit, Working Tax Credit, income-based Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Housing Benefit and/or Pension Credit
  5. You must have a low income and will face financial hardship as a result of not being able to work while you are self-isolating
  6. For the property in which you live, you must be liable to make mortgage payments or be liable to make rent payments to someone other than a relative who lives in the same property
  7. You must have less than £6,000 in savings (including the savings of any partner that lives with you)
  8. You must not be a student
  9. You must have normally been working 16 hours or more per week immediately preceding your period of self-isolation
  10. You must normally have gross earnings of less than £500 per week
  11. You must complete and return this Council’s ‘Test and Trace Discretionary Payment Financial Statement’ and provide supporting evidence as requested

 

If you’re the parent or guardian of a child who’s been told to self-isolate

If you’re not required to self-isolate, but you are the parent or guardian of a child who has been told to self-isolate and you meet all the other eligibility criteria for a standard scheme support payment or a discretionary scheme support payment you could be eligible for a £500 test and trace support payment.

You must meet all of the criteria below.

  1. you’re the parent or guardian of a child in your household who is self-isolating, and you need to take time off work to care for them. This is limited to one parent or guardian per household for the child or young person’s self-isolation period.
  2. your child is aged 15 or under, or aged 25 or under with an Education, Health and Care (EHC) Plan, normally attends an education or childcare setting, and has been told to self-isolate by NHS Test and Trace or by their education or childcare setting.
  3. you’re employed or self-employed.
  4. you’re unable to work from home and will lose income because you have to care for your child while they are self-isolating.
  5. you meet all the other eligibility criteria for a test and trace standard scheme support payment or discretionary scheme support payment.

Before making an application

Please make sure you have the following information: 

  • your unique 8 digit Account ID number as provided by NHS Test and Trace
  • your national insurance number
  • your bank account number and sort code 
  • details of your employment
  • photos or scanned image of your most recent wage slip and a bank statement covering the last month
  • if you are self-employed: photos or scanned image of self-assessment returns, trading income and show that your business delivers services which the Council reasonably judges you  are unable to carry out without social contact

 

How to apply

Application will be via our online application form - please see the link at the bottom of this page. If you are not able to access the form please telephone 01372 732269. 

 

How you will receive payment

If you qualify you will receive the £500 payment via BACS. The payment is subject to tax, however you will not be taxed at the point of payment. Please see these Frequently Asked Questions for more information. We will inform Her Majesty's Revenue and Customs (HMRC) of the payment to you.

 

Please note:

We will check the NHS Test and Trace system to confirm that you have been asked to self-isolate. We will also put in place checks to prevent fraud and to ensure compliance. Please see our privacy notice for further details on how we use and process personal data.

 

Apply Here