The Big Switch is coming to you
From May we'll start to roll out the Big Switch to our new collections service, called Simply Weekly Recycling. See below for how and when it will happen for you.
You'll need a bigger bin for recycling but you won't need so much space for refuse. So we'll switch your green and black bins when the new collections start:
With Simply Weekly Recycling your weekly collections will look like this:
- Weekly green bin for mixed recycling - paper, card, cans, cartons and plastics
- Weekly green box for glass only
- Weekly food waste recycling
- Weekly black bin for refuse
Garden waste and leaves will continue to be collected fortnightly, by subscription, as now.
How will I know that it's happening for me?
Watch out for the labels on your bins so you'll know when the Big Switch is happening for you. There are two simple steps, that will take place over a two-week period:
We'll empty your refuse bin as normal. But we'll put it back with a sticker on the lid.
The sticker will show you that the next week we need you to put both your black and green bins out for the Big Switch. Please put your recycling box and food bin out as normal too
If we can't find your bin we'll put a leaflet through your door instead.
Week 2 - the Big Switch itself!:
Put your black bin, green bin and recycling box out even if they're empty, because we'll be re-labelling them for the Big Switch.
Put your food waste out for collection as normal - it's staying weekly.
If we can't find your bins we'll put a leaflet through your door telling you that we couldn't do the Big Switch. It will ask you to call us so that we can be sure you're aware,a nd to put all your bins out again next week. We'll return next week to make the Big Switch for you. Simple.
The Big Switch has now happened! Just follow the labels straight away and you're already using Simply Weekly Recycling. And remember, collections will be weekly from now on (except garden waste and leaves).
When will I get the Big Switch?
Phase 1 is for houses with a red-tabbed '25/28' collection calendar. You'll get the Big Switch in May:
- Week 1 = stickers on your green bin, week commencing Monday 8 May
- Week 2 = the Big Switch itself, week commencing Monday 15 May
Phase 2 is for houses with a blue tabbed '26'27' collection calendar. You'll get the Big Switch in June:
- Week 1 = stickers on your green bin, week commencing Monday 12 June
- Week 2 = the Big Switch itself, week commencing Monday 19 June
This map tells you which area you are in. You can also check your collection calendar.
We'll then start converting flats to Simply Weekly Recycling from July onwards. Flats residents will receive a full service leaflet advising you of the change at your flats, and your bins will be adjusted accordingly.