Street and Park Furniture

Street and Park Furniture

Benches and seats

There are approximately 400 seats and benches within the borough. We will inspect defects within a day and rectify within a week. To report a defect, use our online form or telephone 01372 732000.

Bollards

Bollards on the highway are the responsibility of Surrey County Council. To report a defect to Surrey County Council, use their online form or telephone 03456 009 009.

Bus Shelters

There are approximately 70 bus shelters located within the borough. We have a contract with Clear Channel Outdoor (formerly known as Adshel) for bus shelter provision and maintenance. Each bus shelter is numbered with eight digits, beginning with 4602. This number is located on the roof line of the shelter and is used to report the damage to Clear Channel Outdoor (the bus shelter number will also help to identify it's exact location). The placement of Bus Shelters in the borough is the responsibility of Surrey County Council. The furniture is our responsibility. Please note however that the bus shelters on the new hospital cluster are the responsibility of Surrey County Council.

Dog bins

There are approximately 100 dog bins. They are emptied at least three times a week. To report a defect, use our online form or telephone 01372 732000.

Litter bins

There are approximately 400 litter bins and they should be emptied before they are three quarters full. All bins are emptied at least three times a week and some are emptied every day. To report a defect, use our online form or telephone 01372 732000.

Noticeboards

There are approximately 20 public notice boards. Damaged boards will be repaired within five working days. To report a defect, use our online form or telephone 01372 732000.

Planters

There are approximately 20 planters adjoining the highway. They are planted with trees or shrubs. We will repair a damaged planter within 15 working days. To report a defect, use our online form or telephone 01372 732000.

Railings

Railings on the highway are the responsibility of Surrey County Council.  We are responsible for railings in parks. To report a defect to us please use our  online form or phone 01372 732000.

To report a defect to Surrey County Council, use their online form or telephone 03456 009 009.

Street name plates

We will replace damaged nameplates within six weeks. To report a defect to us use our  online form or telephone 01372 732000. To report a defect to Surrey County Council use their online form or telephone 03456 009 009.

Signs

We are responsible for signs within parks and our car parks, within our buildings and for the Borough of Epsom & Ewell signs at borough boundaries. Surrey County Council is responsible for road signs. To report a defect to us, use our online form or phone 01372 732000. To report a defect to Surrey County Council, use their online form or telephone 03456 009 009.

Street lights

There are approximately 8000 street lights in our borough.  Those on the public highway are the responsibility of Surrey County Council. They will inspect a defective light within one week. Time for repair depends on the defect. Lights in off street car parks, some of those in public parks and some of those on the Longmead and Ruxley estates are our responsibility. We will inspect a defective light within one week. Time for repair depends on the defect. To report a defect to us, use our online form or telephone 01372 732000. To report a defect to Surrey County Council, use their online form or telephone 03456 009 009.