Accessibility

Epsom & Ewell Borough Council have designed this site to be as accessible as possible to all our citizens.

The Epsom & Ewell Borough Council web site is compliant with Level AA of the Web Content Accessibility Guidelines (WCAG) of the Web Accessibility Initiative.

The following accessibility features are intended to make the site easy to use for all visitors. However, with the numerous website browsers and versions now available, more specific information can often be found using your browser's help.

Changing text size

Some users with certain visual impairments may find that the default text size of websites make them difficult to read. All of the text elements of the Epsom & Ewell Borough Council site can be expanded by making use of browser functionality, as set out below.

For Internet Explorer browsers

  • Press ' Ctrl ' and ' + ' to increase the text size, ' Ctrl ' and ' - ' to decrease the text size. ' Ctrl ' and ' 0 ' returns you to the default size.
  • You can also open the ' View ' menu with your mouse, or by pressing ' Alt'+'V '.
  • Select the ' Text Size ' option with your mouse, or by pressing ' X '.
  • Choose the text size you require with your mouse or by using the up and down arrow keys and pressing 'Enter' or by clicking on it.
  • Click the little gear or cog icon top right on your page, scroll down to set zoom.

For Google Chrome browsers

  • Press ' Ctrl ' and ' + ' to increase the text size, ' Ctrl ' and ' - ' to decrease the text size. ' Ctrl ' and ' 0 ' returns you to the default size.
  • Click the "Customise and Control Google Chrome" button top right Customise and Control Google Chrome, select "Zoom".

For Safari browsers

  • Select the Safari View menu to see the various options for adjusting text size.
  • To make the web page text size larger via the keyboard: To increase text size using your keyboard, simultaneously press and hold the Ctrl key and the plus (+) key.
  • To decrease text size, simultaneously press and hold the Ctrl key and the minus (-) key.
  • To return to a page's default text size, simultaneously press and hold the Ctrl key and the 0 (zero) key.

For Firefox browsers

  • Press ' Ctrl ' and ' + ' to increase the text size, ' Ctrl ' and ' - ' to decrease the text size. ' Ctrl ' and ' 0 ' returns you to the default size.
  • You can also open the ' View ' menu with your mouse, or by pressing ' Alt '+' V '.
  • Select the ' Text Size ' option with your mouse or by pressing ' S ' twice.
  • Increase or decrease the text size with your mouse or by using the up and down arrow keys and pressing 'Enter'.

For Opera browsers

  • You can easily make both text and graphics larger or smaller using the numberpad ' + ' and ' - ' keys. Each press will increase or decrease the size by 10%.

Other browser software will make use of similar functionality, most likely available from the "View" option or equivalent.

For more detailed information on changing your text size options permanently and for other accessibility settings available, please visit BBC's accessibility.

Text Contrast

Certain users may need to alter the default combination of black text on a white or light green background that is used on the Epsom & Ewell Borough Council website. If necessary, the combination of background and text colour can be controlled in the following way:

Internet Explorer

  • Select "Tools" then "Internet Options" from the menu at the top of your browser.
  • Press the "Accessibility" button and check the box marked "Ignore Colours Specified on Web Pages". Press "OK".
  • From the "Internet Options" box, press the "Colours" button
  • Select the required colour scheme, press "OK" here, and then again on the "Internet Options" box.

Google Chrome browser
The Chrome browser supports assistive technology including some screen readers and magnifiers. It offers people with low vision a number of tools, including full-page zoom and high-contrast color. In addition, Chrome Extensions are extra features and functionality that you can easily add to your Chrome browser to customize it with functionality you need. There are many extensions which improve accessibility or which help developers create accessible web applications, such as ChromeVox, ChromeShades, and ChromeVis.

Resources

Mozilla Firefox

  • Select "Tools" then "Options" from the menu at the top of your browser
  • Click the "Font and Colours" button and uncheck the box marked "Use system colours"
  • Select the required colour scheme and press "OK"

Other browser software will make use of similar functionality, most likely available from the "View" option or equivalent.

For more detailed information on changing your text size options permanently and for other accessibility settings available, please visit the BBCs accessibility pages.

Plain English

We aim to use plain language throughout the site and try to avoid using unnecessary jargon and acronyms. Some text documents such as Committee agendas and minutes may contain more complex or technical language.

Languages and Translation

You can translate areas of the Epsom & Ewell Borough Council website into a number of different languages by using a free translation facility provided by Yahoo! - Babelfish Language Translation.

Opening and downloading Adobe Acrobat documents

Downloadable documents on the site are in Portable Document Format (PDF). The Adobe Acrobat website allows you to download the free Adobe Reader needed to open a PDF. The current version of Acrobat Reader has improved accessibility features and includes the facility to read the text out loud.

Interactive maps

Whilst every effort has been made, it is not currently possible to make Geographic Information System (GIS maps) completely accessible to all users (for instance Javascript and style sheets must be enabled).

You can access a wide range of the information available in these maps in text format within the My Epsom and Ewell application. If you require help with the interactive maps call our Customer Services team on 01372 732000 in the first instance.