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Contacts

Contact us online
Tel: 01372 732000
Txt:
 07950 080202

Address:
Epsom & Ewell Borough Council
Town Hall
The Parade
Epsom
Surrey
KT18 5BY

 

Follow us onand

Social media is the term commonly given to websites, online tools and other interactive communication technologies which allow users to interact with each other by sharing information, opinions, knowledge and interests.

Social media involves the building of online communities and networks to encourage participation and engagement. Online communities are websites that enable people who share a common interest to interact with each other.

We use some online communities such as Twitter and Facebook to communicate with our residents and businesses.

Twitter

Twitter is micro-blogging social networking site that allows members to share information of up to 140 characters.

The Council uses Twitter to share press releases and updates on operational services.

Follow the Council @EpsomEwellBC

Facebook

Facebook is a free social networking website. Users can join networks organised by city, workplace, school, and region to connect and interact with other people.

We currently have two Facebook accounts. The first is used for the latest news and events.

Epsom & Ewell Borough Council Facebook Page

We also use Facebook to share information on leisure activities and events in the Borough.

Energize Epsom & Ewell

Safety

Please exercise safe surfing guidelines when using the Internet and Facebook.

Safe surfing links from the Internet Watch Foundation
How to use Facebook's privacy settings

The presence of any advertisement on online communities is not an endorsement of the authenticity or quality of the goods, services or website and Epsom & Ewell Borough Council will not be held responsible for any claims arising in that respect.

Rules and guidelines

Most online communities have their own rules and guidelines, which we will always follow. We reserve the right to remove any contributions that break the rules or guidelines of the a social networking community, or any of the following:

  • Be civil, tasteful and relevant
  • Do not post messages that are unlawful, libellous, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented or racially offensive
  • Do not swear
  • Do not post content copied from elsewhere, for which you do not own the copyright
  • Do not post the same message, or very similar messages, more than once (also called "spamming")
  • Do not publicise your, or anyone else's, personal information, such as contact details
  • Do not advertise products or services
  • Do not impersonate someone else
  • Do not post comments of a political nature.

Any content deemed to be breaking these rules will be removed and, if necessary, the user reported to the social networking community for breaching the rules.

Libel

Please take care not to make libellous statements. In law this means a statement that lowers the reputation of a person or organisation in the eyes of a reasonable person. By publishing such a statement we can both get into serious trouble. We will therefore take down any statement that could be deemed to be libellous.

Purdah

In the six week run up to an election - local, general or European - councils have to be very careful not to do or say anything that could seen in any way to support any political party or candidate. The period is known as purdah. We will continue to publish important service announcements using social media but may have to remove responses if they are overtly party political.

page updated: Tuesday, 25 March 2014 © Epsom & Ewell Borough Council 2014