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Food Hygiene Rating logo

The Food Hygiene Rating scheme helps you choose where to eat out or shop for food by giving information about the hygiene standards in restaurants, pubs, cafes, takeaways, hotels, and other places where food is eaten. Supermarkets and other food shops are also included in the scheme.

Each food business is given a ‘hygiene rating’ when it is inspected by an Environmental Health Officer. The hygiene rating shows how closely the business is meeting the requirements of food hygiene law. The rating is displayed on a website and by a sticker and certificate in the windows of food businesses.

So when you eat out or shop for food, you might see a sticker in the window or on the door showing you the hygiene rating for that business. It is not mandatory for them to display the rating but good food premises will be proud to display their rating.

Ratings are on a scale of 0 - 5.

0 = Urgent improvement necessary
1 = Major improvement necessary
2 = Improvement necessary
3 = Generally satisfactory
4 = Good
5 = Very good
Image showing Food Hygiene Rating Scheme rating bands

Image of a phone

You can access food hygiene ratings on the move, for free via the website optimised for mobile use.

Information for Food Business Operators

We held workshops during the launch, if you would like to review the slides, a link has been provided to download the presentation (pdf - 963kb).

As part of the scheme, a guide has been produced to assist food business operators. This guide also includes instructions on how to make an appeal, request a revisit or make a right to reply comment. To access this information, please follow the link below.

Food Hygiene Rating Scheme - information for business (pdf - 95kb)

Forms to request revisit, lodge an appeal or submit a right to reply comment are below:

Form to request a revisit
Form to request a right to reply comment
Form to appeal a rating

page updated: Friday, 17 June 2016 © Epsom & Ewell Borough Council 2016