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Contacts

Contact us online
Tel: 01372 732000
Txt:
 07950 080202

Address:
Epsom & Ewell Borough Council
Town Hall
The Parade
Epsom
Surrey
KT18 5BY

 

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The Easy Way - By Direct Debit

You give one instruction to your bank or building Society. They then ensure that the appropriate amount is transferred automatically from your account to the Council's when it is due. You will be notified in advance of the payments and their due dates. You will be able to query a payment should you feel it is wrong, or stop it altogether. You can obtain a refund if ever an error is made on your account.

Other important advantages are:

  • No cheques to write or letters to post
  • No queueing
  • Your bank or building society does all the work - but you stay in control
  • The option to pay on 1st, 8th or 22nd of each month. Non direct debit instalments are due on 1st of each month and failure to pay on or before the 1st may result in recovery action.

    The Direct Debit Guarantee
    • This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits
    • If there are any changes to the amount, date or frequency of your Direct Debit, Epsom & Ewell Borough Council will notify you 10 working days in advance of your account being debited or as otherwise agreed. If you request Epsom & Ewell Borough Council to collect a payment, confirmation of the amount and date will be given to you at the time of the request
    • If an error is made in the payment of your Direct Debit by Epsom & Ewell Borough Council or your bank or building society, you are entitled to a full and immediate refund from your bank or building society 
    • If you receive a refund you are not entitled to, you must pay it back when Epsom & Ewell Borough Council asks you to
    • You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.
    How to setup a Direct Debit

    If you would like to set up a Direct Debit either phone 01372 732000 or open and complete the relevant Direct Debit mandate below:

    Council Tax Direct Debit Form (pdf - 63kb)

    Print a copy and return to the address below:

    Revenues Section
    Epsom & Ewell Borough Council
    Town Hall
    The Parade
    Epsom
    Surrey
    KT18 5BY

    12 Monthly Instalments

    Council tax payers can now elect to pay their annual charge over 12 monthly instalments. Payments will be due on 1st of each month. If you would like to take advantage of this scheme, please telephone 01372 732000.

    Payments may also be made as follows:

    In person
    Can be made at the Town Hall, The Parade, Epsom; Monday to Friday, 10am to 2pm. You will need your Council Tax bill or reference number.

    By post
    To the Revenues Section, Town Hall, The Parade, Epsom, Surrey, KT18 5BY.

    Please send your cheque, crossed and made payable to EPSOM & EWELL BOROUGH COUNCIL, with your reference number on the reverse of the cheque.
    Please note that receipts will not be issued. Please check your bank statement to ensure clearance.

    Any post-dated cheque will be processed on the day it is received, therefore the cheque may be presented before the due date. The Council accepts no responsibility for any loss of interest or charges incurred.

    By Credit Card
    By paying personally at the Cash Office at the Town Hall or by telephoning the Council on 01372 732000. Please note - a charge of 1.5% applies to all credit card payments.

    By Switch/Delta
    By paying personally at the Cash Office at the Town Hall, or by telephoning us on 01372 732000. Please have details of your card ready.

    By e-banking
    Sort Code 60-08-01, Account Number 17185998, Account Name 'Epsom & Ewell Borough Council'. Please quote your Reference Number with each payment.

    By e-payments
    Pay online through the Council's website

    You must pay each instalment on time. If you default, you will be issued with a reminder. If instalments are not brought up to date and maintained you will lose the right to pay by instalments.

    Further Information

    Telephone: 01372 732000
    email: counciltax@epsom-ewell.gov.uk 

    page updated: Friday, 31 October 2014 © Epsom & Ewell Borough Council 2014