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 07950 080202

Epsom & Ewell Borough Council
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What can I do to prepare myself and my family for a major emergency?

There are a number of things that you can do to prepare for an emergency. Remember that as well as an incident that affects the wider community, residents could have household emergencies such as burst pipes or loss of power.

Protect your property and belongings
  • Store items of value and important documents such as birth certificates and passports in waterproof or sealed plastic bags upstairs or high up in case of flood
  • Find out where and how to turn off water, gas and electricity supplies in your own home (mark taps and switches to help you remember)
  • Check that you are insured. Find out exactly what your insurance company will cover, for example temporary accommodation, and if they will arrange clean-up and repair work
  • Think about how to protect your property from flooding.
Think about what you might need in an emergency
  • Have a list of useful telephone numbers ready (local authority, insurance company, family and friends, Gas Safe registered engineer and trained electrician)
  • Toiletries, medication
  • A First-Aid kit, including a supply of any essential medication
  • Battery radio, with spare batteries or wind up radio
  • Torch with spare batteries, candles and matches, or a wind up torch
  • Spare clothes and blankets
  • A supply of bottled water
  • A stock of non-perishable food items.
Take time to find out
  • If friends or family can offer you a place to stay if you had to leave your property
  • A suitable escape route and ensure you have keys for window locks both up and down stairs
  • If you have pets, think about who could look after them and how you will get them there
  • Emergency procedures for your children at school
  • Emergency procedures at your workplace
  • How your family will stay in contact in an emergency
  • Any elderly or vulnerable neighbours who might need your help
  • How to tune in to your local radio station: LBC 97.3FM, Radio Jackie 107.8FM.
page updated: Monday, 02 November 2015 © Epsom & Ewell Borough Council 2016