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Contacts

Contact us online
Tel: 01372 732000
Txt:
 07950 080202

Address:
Epsom & Ewell Borough Council
Town Hall
The Parade
Epsom
Surrey
KT18 5BY

 

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Licence summary
To run a boarding kennel or cattery, you need a licence from the Local Authority. The number of dogs and cats that may be accommodated will be specified on the licence along with other specific conditions.

A Local Authority may authorise an officer, veterinary surgeon or practitioner to inspect licensed premises.

Eligibility Criteria
An applicant must not be disqualified from any of the following at the time of the application:

  • Keeping an animal boarding establishment
  • Keeping a pet shop under the Pet Animals Act 1951
  • Keeping animals under the Protection of Animals (Amendment) Act 1954
  • Owning, keeping, being involved in the keeping or being entitled to control or influence the keeping of animals, dealing in animals or transporting or being involved in the transportation of animals under the Animals Welfare Act 2006
  • Owning, keeping, dealing in or transporting animals under the Animal Health and Welfare (Scotland) Act 2006. In Scotland an applicant must also not be disqualified from working with, using, driving or riding animals, providing services to animals that would involve taking possession of them, taking possession of an animal to carry out any of the activities listed or taking charge of animals for any other purpose.

Regulation Summary
Link to a summary of the regulation relating to this licence

Application Evaluation Process

Fees will be payable for applications and conditions may be attached. The fee is based upon an application and operating fee. Should the application not be granted, you will be refunded half the fee. If you require any assistance throughout the application process, please contact us using the details below.

The following criteria will be considered when the application is being evaluated:

  • That the animals will be kept in suitable accommodation at all times. Suitable accommodation takes into account the construction and size of the accommodation, the number of animals to be housed in it, facilities for exercising the animals, cleanliness and temperature, lighting and ventilation provisions
  • That suitable food, drink and bedding materials will be provided and that the animals are exercised and visited regularly
  • That steps are taken to prevent and control the spread of disease among the animals and that isolation facilities are in place
  • That adequate protection is provided to the animals in the case of fire and other emergencies
  • That a register is kept. The register should contain a description of all animals received, their arrival and departure date and the name and address of the owner. The register should be available to be inspected at any time by a Local Authority officer, veterinary surgeon or practitioner.
Will Tacit Consent Apply?
Yes. This means that you will be able to act as though your application is granted if you have not heard from the Local Authority by the end of the target completion period.

Apply online

The EU Services Directive took effect in late December 2009 with an aim to open up the European Internal Market to cross-border trade in services. There is a requirement for Local Authorities to make certain licensing processes available online.

An online portal, "EUGO", has been established so that service providers can source information with regards to doing business within Europe. In the UK, the portal is called UK Welcomes and is hosted by Gov.UK.

Link to EUGO

 

Apply for an amimal boarding establishment licence
Apply to renew an animal boarding establishment licence

Failed Application Redress

Please contact your Local Authority in the first instance.

Any applicant who is refused a licence can appeal to their local Magistrates' court.

Licence Holder Redress
Please contact your Local Authority in the first instance. Any licence holder who wishes to appeal against a condition attached to their licence can appeal to their local Magistrates' court.

Consumer Complaint
We would always advise that in the event of a complaint the first contact is made with the trader by you, preferably in the form a letter (with proof of delivery). If that has not worked, if you are located in the UK, Consumer Direct will give you advice. From outside the UK contact the UK European Consumer Centre.

Other Redress
Please contact Epsom & Ewell Borough Council in the first instance.

Trade Associations

Pet Care Trust (PCT)  
Royal College of Veterinary Surgeons
Fees and Charges

Further Information

Telephone: 01372 732000
email: contactus@epsom-ewell.gov.uk

page updated: Friday, 24 October 2014 © Epsom & Ewell Borough Council 2014